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HP Photosmart C5280

82

Very Good

  • Pros
  • Prints CDs and DVDs; easy control panel
  • Lots of useful software and utilities
  • Cons
  • Text looks feathery on plain paper
  • Onscreen manual thorough but disjointed
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HP Photosmart C5280 Review

by Melissa Riofrio

This all-in-one offers many features (such as CD/DVD printing) and great photo quality, but its speeds are below average.

HP's Photosmart C5280 shows how good design can tame an inherently complicated machine. This inkjet multifunction printer has a few limitations and a mountain of benefits--for a tidy $150.

Installation takes almost no effort. The setup poster is a little hard to read because it stacks three languages' worth of narrative next to each illustration, but the CD-based installation process is fully automated. The C5280 comes with a USB connection, but no Ethernet port.

The control panel is one of the best I've seen: Most buttons are clearly labeled with real words as well as icons, and all are grouped by major function. A 2.4-inch, tiltable LCD shows menu options; the navigation buttons make sense. When you're working with photos, the LCD shows thumbnails and walks you through the editing and layout options. A redeye-removal button automates this common correction. SD Card, Compact Flash, xD-Picture Card, and MS Pro Duo Card slots are located on the machine's front.

For paper handling the Photosmart C5280 offers a 125-sheet input tray, whose lid serves as the 50-sheet output tray. Nestled in a slot beneath the input tray is a special tray for CD/DVD printing: Snap in a specially coated disc and then slide the tray into a feeder that lowers from the output area. Roxio's Express Labeler software (usually installed automatically during setup, but also available on a CD) helps you create the image for the disc from your PC.

In our printing tests, the Photosmart C5280 achieved middling speeds but produced generally attractive prints. Plain, black text pages came out at about 7.3 ppma??a bit below average for this category; color documents averaged 2.4 ppm overall, also a bit below average. At default settings on plain paper, text looked slightly feathery and jagged; photos looked a bit grainy. Special paper and settings yielded smoother, more subtly colored photos. Costs per printed page (calculated using HP's estimated cartridge yields) are reasonable: 8 cents perpage of black text, and 24.1 cents per page for all three colors plus black.

The C5280 produced scans and copies quickly, and they looked good overall. The included HP Scanning software lets you preview and edit images before saving a file. Copies seemed a little chunkier than the originals, but not distractingly so. The MFP has the quantity, sizing, and other copying features that most home and small-office users will need, except that the letter/A4-size flatbed scanner can't elevate its lid to accommodate books or other thick media, and can't scan film or slides.

The Photosmart C5280 comes with a wealth of software and utilities, much of it launchable from buttons on the HP Solutions Center's on-screen interface. In addition to Roxio's disc-labeling software, you get HP's Photosmart Essentials for editing and managing digital photos, plus maintenance utilities and links for reordering supplies directly from HP. An HTML-based manual complements Flash videos that explain common tasks like cartridge replacement.

Regrettably, the manual's various topics are inadequately linked. For instance, the description of how to copy from the control panel doesn't link to the description of how to copy from the PC. But in this case the disconnect is real: You can manage scan and copy settings from the HP Solutions Center or from the control panel, but one doesn't mirror the other--I could create completely different settings for the same job in each place. The place you send the copy command from wins the battle, but the two ought to be synchronized.

The Photosmart C5280's mediocre speed and sparse connectivity options restrict it to a small or home office. Those users, however, will enjoy a highly capable, easy-to-use device with excellent photo output.

Melissa Riofrio

User Reviews for HP Photosmart C5280

  • Reviewed by: jikamens

    Duration of ownership: 6 Months

    Strengths: lots of features, fast text, easy setup and easy use

    Weaknesses: Awful photo print quality since day 1. Stripes across the entire page of every print. HP has sent two replacement printers and five replacement ink cartridges, but none of them has solved the problem. I've asked for asked them to take back the printer, ink and paper, all of which were purchased directly from HP, and give me a refund, and they've refused.

    Overall Evaluation: OK unit if you don't care abuot photo print quality. Awful service and support. HP used to be an amazing company, but no more.

  • Reviewed by: DippityDoo

    Duration of ownership: 2 Weeks

    Strengths: looks nice, has neat video screen.

    Weaknesses: AWFUL Print software and USELESS CD/DVD print capabilites...

    Overall Evaluation: After a 30 minute software installation on a dual xeon 3.0 running XP pro and 2 GB ram, I thought "this better be good for the install to take that long". I was sorely disappointed when I attempted to print a DVD. If you plan to print to CD's or DVD's, STAY AWAY from the C5280. The software they include limits you to using one of a few grotesque templates, and will not allow you to just put plain text where you please. You may not delete or alter the templates, and are even asked to "upgrade" to an even worse version of their terrible software for just $30 more. I truly feel scammed, as I am now unable to print directly to CD's or DVD's unless I want my discs to look like they were done by a 3rd grade special needs art class. I tried a few other CD print softwares, but this HP will not work with them. They clearly want you to stay with their awful program. If you plan to print to CD's or DVD's, save yourself a step and just put the unit directly into a dumpster.

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